Troubleshooting BARR/PRINT to EPS

This topic contains solutions to common problems that you might experience with BARR/PRINT to EPS.

See also:


Cannot print documents

Cause: To print documents to a Xerox DocuPrint EPS or DocuTech 2000, the NDHGRMT Dest. Device field must be populated with the queue name defined on the EPS. If documents are not printing, but they can be viewed, this is most likely the cause.

Solution: See the Configuring the spool to print to a Xerox EPS topic for specific steps on how to populate the Dest. Device field.