If you contact Technical Support by fax, e-mail, or the Web site support page, please include the software version number in your correspondence. The software version number is located in several places. An analyst may also request the License Key shown on the License Manager.
Select one of the following links to identify Barr components.
It is helpful to know the software version you are using and to know which components are installed and licensed.
There are two ways to obtain the software version number.
Once Barr Host Communications Suite has been installed, open the Spool Window, and on the menu bar, select Help | About Spool Window. The serial number for both the software displays in this window.
Use Windows Explorer to navigate to the folder where you installed the Barr software. Right-click the Spoolui.exe program file name, and then select Properties. Select the Version tab and note the File version number. The Barr Technical Support analyst might request version numbers for additional program files.
A list of the licensed software modules is shown on the License Manager.
Open the Spool Window.
On the menu bar, select Tools | License Manager.
A list of the licensed products will display.
The License Wizard can then be used to install and activate a new software license.