Common questions

Barr EOM

These common questions are typically associated with Barr EOM. If you can't find the answer to your question here, click the Index or Search tab of the Help to search for a specific word or phrase.

See also:


Processing order in Barr EOM

The order of document processing in EOM is the following:  Source configuration, Business Rules, Spooler, Output Processes, and Destination configuration.

Manually registering a service

If you receive an error message that a specific Barr service has not been installed, you can manually register the service. Complete the following steps to register a service.

The system registry contains information about how your computer runs, and your computer might not work if there is an error in your registry. If you are unfamiliar with the system registry, we do not recommend that you perform this procedure. Please contact Barr Systems Technical Support and reference this topic to be walked through this procedure.

  1. Open the MS-DOS prompt.

  2. Change your directory to the folder where the Barr program file is located. By default, Barr program files are stored in subfolders of the \\Program Files\Barr Systems\EOM folder. The subfolders are named according to the service names.

  3. Enter the following command at the command prompt.

service program file /regserver

  1. Type the appropriate program file name for service program file.

Adding a user to the local administrative group

Use the following procedure to add a user to the administrative group using the Windows user utility.

  1. Open the Windows user utility.

  2. Click Add. The Add New User dialog box displays.

  3. Enter the User name and Domain, or click Browse to select a user.

  4. Click Next.

  5. Set the level of access by selecting Other, and then selecting Administrators from the list.

  6. Click Finish.

  7. Click OK to close the user utility.