BARR/RJE enables you to perform SNA file transfer, remote job entry, and remote printing from a PC. You can use BARR/RJE even if you do not fully understand remote communications.
This manual describes how to install and use BARR/RJE software on your PC and explains the fundamentals of data transfer between the PC workstation and mainframe computers.
Whether you have technical or non-technical experience, BARR/RJE enables you to transfer data quickly and easily. The installation and operation instructions in this manual guide you through each step. Chapters are organized to reflect the logical sequence to follow when you install and operate the software.
Chapter 1 describes equipment requirements and package contents. Review this chapter to ensure that you have everything you need before you begin.
Chapters 2 and 3 present basic remote communications concepts.
Chapter 4 lists product features.
Chapter 5 describes software and user manual conventions.
Chapter 6 describes how to load the software files onto your PC.
Chapters 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, and 18 describe how to configure the software.
Chapter 19 tells how to save your configuration changes.
Chapters 20, 21, 22, 23, 24, 25, and 26 describe how to operate the software.
Appendixes A, B, C, D, E, and F contain additional reference information you might find helpful during software installation and operation.
Toll-free technical support is available for Barr software and hardware products. Contact Barr Systems at 800-BARR-SYS Monday through Friday between 9 a.m. and 8 p.m. Eastern time if you have questions or problems with Barr hardware or software. You also can request support via fax, e-mail, or the web site support page. For detailed instructions about e-mail and the web site, see the Contact Barr Systems Electronically booklet.
For help with LAN or host communications problems, contact your PC service consultant or your host communications consultant.
Before you call Barr Technical Support, collect the following information to help the Technical Support staff serve you as quickly and effectively as possible.
Serial number. Please have your Barr adapter serial number on hand when you call. If you request support via a fax, e-mail, or the web site support page, include the serial number in your correspondence. You can obtain the serial number from the front of the adapter box, the sticker on the adapter edge that is visible from the rear of the PC, or the back of the adapter where it is handwritten.
Problem number. If you are calling about a new problem, a Barr support analyst will assign you a problem number. Be sure to note the problem number for future reference. If you are calling about a previously reported problem, tell the support analyst your assigned problem number.
Version number. Determine the Barr software version number (for example, 97A3) so you can provide it to the support analyst. The version number displays on the second screen of the Installation Description, the console portion of the Operation screen at software startup, or the Quit menu during software operation.
Problem Description. Be prepared to supply details about your problem. Barr support analysts also might ask you to supply information about your host computer, PC, or printers.
Diagnostics. If you are asked to provide a line trace, memory dump, or other diagnostic information, please respond as quickly as possible. Your quick response helps Technical Support solve the problem in a timely manner and underscores your level of concern.
Schedule for return calls. If you are frequently away from the phone, please advise the Technical Support staff of the best time to reach you.